Cortex Construction

The reviews for Cortex Construction reveal two starkly different experiences from customers. One reviewer had a profoundly negative experience with the company's remodeling services, particularly focusing on Eric Robb's handling of a bathroom and closet door project. Key points of dissatisfaction include a lack of effective communication, where promised timelines were not adhered to, leading the c... Read more

The reviews for Cortex Construction reveal two starkly different experiences from customers. One reviewer had a profoundly negative experience with the company's remodeling services, particularly focusing on Eric Robb's handling of a bathroom and closet door project. Key points of dissatisfaction include a lack of effective communication, where promised timelines were not adhered to, leading the customer to feel disregarded as they dealt with a crucial personal situation involving surgery. The negative review elaborates on several specific issues:Poor Communication: The project manager's failure to inform the customer about work schedules, resulting in confusion and frustration regarding project timelines.Disorganization: The workspace was left in disarray, with tools and debris cluttering personal spaces, which raised concerns about respect for the customer's home.Incomplete Work: Promises made about the functionality of the shower were not met, culminating in the customer having to hire someone else to rectify the subpar work.Financial Disputes: The filing of a lien against the customer's property created additional distress, indicating a lack of professionalism and adherence to contractual obligations. On the other hand, a contrasting review from a different customer paints a more positive picture, attesting to Cortex Construction Read less