TYJ Plumbing of El Paso

This contractor exhibits a stark polarization in customer experience. While technical skill and responsiveness are evident in positive reviews (quick arrival, problem-solving ability), professionalism and pricing integrity are severely compromised by multiple documented failures. The most damaging pattern involves misdiagnosis of plumbing issues (water heater vs. pipe), overcharging by thousands o... Read more

This contractor exhibits a stark polarization in customer experience. While technical skill and responsiveness are evident in positive reviews (quick arrival, problem-solving ability), professionalism and pricing integrity are severely compromised by multiple documented failures. The most damaging pattern involves misdiagnosis of plumbing issues (water heater vs. pipe), overcharging by thousands of dollars, refusal to provide itemized breakdowns, and failure to honor refunds or callbacks. Two recent reviews (2024) document non-arrival and service abandonment. Positive reviews praise speed and friendliness, but cannot offset the financial and property damage caused by incompetence and lack of accountability. Read less