New Age Plumbing

The reviews reveal a clear split in customer experiences, with several recurring themes.Reliability Issues: A significant concern among the reviewers was reliability. One customer revealed extreme frustration due to a missed appointment with Larry, leading to wasted time and no communication. This failure significantly impacted their view of the company, illustrating that reliability is critical i... Read more

The reviews reveal a clear split in customer experiences, with several recurring themes.Reliability Issues: A significant concern among the reviewers was reliability. One customer revealed extreme frustration due to a missed appointment with Larry, leading to wasted time and no communication. This failure significantly impacted their view of the company, illustrating that reliability is critical in the plumbing industry.Professionalism: While some customers commended the professionalism exhibited by Larry, another review reported an alarming incident where Larry reacted unprofessionally during a follow-up visit. This inconsistency in behavior suggests a need for better customer service training or accountability measures.Quality of Work: Customers generally praised the quality and efficiency of the work performed by Larry and John. They were noted for fixing plumbing issues promptly and providing fair pricing, which contributes positively to the company Read less