Las Cruces Plumbing and Gas

The reviews reflect a split perception of Las Cruces Plumbing and Gas. On one hand, several customers expressed high satisfaction with the company's response times, the professionalism of their staff, and the thoroughness of the repairs performed. Positive sentiments from reviews frequently mentioned promptness, skilled technicians, and efficient service. For instance, one reviewer noted how a tec... Read more

The reviews reflect a split perception of Las Cruces Plumbing and Gas. On one hand, several customers expressed high satisfaction with the company's response times, the professionalism of their staff, and the thoroughness of the repairs performed. Positive sentiments from reviews frequently mentioned promptness, skilled technicians, and efficient service. For instance, one reviewer noted how a technician arrived within an hour to address a plumbing emergency, while another lauded the effort to provide a follow-up call post-service. These customers appreciated the courtesy and efficiency of service, which often included added perks, such as discounts for first responders. Conversely, a significant portion of reviews indicated troubling experiences related to unprofessional behavior from staff, particularly regarding communication failures. Several customers felt disregarded after their concerns were not adequately addressed, leading to unresolved plumbing issues. One customer described a frustrating experience with a technician who left without resolving a simple problem, while another voiced disappointment in the lack of follow-through after an issue with water pressure was reported. Additionally, one review highlighted a dramatic failure that led to further damage in their home, attributing this misstep to the technician Read less