K&C Plumbing

The review expresses a deep disappointment with K&C Plumbing. First and foremost, the issue revolves around inadequate service delivery. The customer paid a substantial amount upfront but faced abandonment with no follow-up or fulfillment of the promised service. The timeline mentioned emphasizes a failure to meet expectations, as the promised return after two weeks extended to nearly two months w... Read more

The review expresses a deep disappointment with K&C Plumbing. First and foremost, the issue revolves around inadequate service delivery. The customer paid a substantial amount upfront but faced abandonment with no follow-up or fulfillment of the promised service. The timeline mentioned emphasizes a failure to meet expectations, as the promised return after two weeks extended to nearly two months without any communication. The lack of response from the owner, Bill Kirschbaum, is a recurring theme where the customer attempted to reach out multiple times without success. This lack of communication significantly impacts customer trust and satisfaction, further aggravating the negative sentiment surrounding the experience. The strong emotional language used in the review showcases the customer's frustration and leads to a final conclusion that they cannot recommend the company due to this poor experience. In summary, the review highlights critical areas of concern for K&C Plumbing, namely reliability, communication, and customer service, which, if unaddressed, could impact the company's reputation and future business. Read less