Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative, painting a consistent picture of a deeply problematic contractor. Professionalism is near-zero: the company failed to return calls for days, arrived late without notice, complained about the warranty company, and a staff member changed his phone number after completing shoddy work. Project completion is similarly catastrophic — one job took four days inst... Read more
All three reviews are strongly negative, painting a consistent picture of a deeply problematic contractor. Professionalism is near-zero: the company failed to return calls for days, arrived late without notice, complained about the warranty company, and a staff member changed his phone number after completing shoddy work. Project completion is similarly catastrophic — one job took four days instead of one and required a second plumber to fix, another had an unconnected line discovered months later, and a promised gift card was never delivered. The one pricing-related signal is negative, as a customer paid half upfront and feared the money had been taken without service. Workmanship quality was explicitly described as severely deficient, including an upside-down shower installation, unlevel fixtures, reversed hot/cold lines, and a poor concrete pour. Read less