L & S Plumbing

Upon reviewing the shared feedback, several recurring themes emerge that define the customer experience with L & S Plumbing:Lack of Transparent Pricing: Multiple reviewers highlighted issues with unexpected high bills after work was completed without prior communication regarding costs. This practice has led to feelings of mistrust among customers who expected clearer discussions on financial matt... Read more

Upon reviewing the shared feedback, several recurring themes emerge that define the customer experience with L & S Plumbing:Lack of Transparent Pricing: Multiple reviewers highlighted issues with unexpected high bills after work was completed without prior communication regarding costs. This practice has led to feelings of mistrust among customers who expected clearer discussions on financial matters before services were rendered.Poor Communication: Many customers reported inadequate communication, particularly in urgent situations. One reviewer described a lack of promised callbacks, which is unacceptable when dealing with emergencies like a leaking water heater. This failure to follow up resulted in prolonged discomfort and frustration for those needing immediate assistance.Unprofessional Behavior: The reviews often indicate a perception of unprofessionalism. Some customers found the staff rude or dismissive, particularly when dealing with complaints or issues. This behavior intensified feelings of dissatisfaction and led to a lack of trust in the company.Emergency Service Concerns: Customers expressed significant concern regarding the company Read less