J&S Plumbing

The reviews for J&S Plumbing showcase a blend of positive and negative sentiments that reveal a nuanced perception of the company. Here are some detailed insights:Professionalism and Promptness: A significant number of reviews praised the professionalism and friendliness of the J&S Plumbing team. Many customers highlighted that plumbers communicated effectively about the issues diagnosed and the w... Read more

The reviews for J&S Plumbing showcase a blend of positive and negative sentiments that reveal a nuanced perception of the company. Here are some detailed insights:Professionalism and Promptness: A significant number of reviews praised the professionalism and friendliness of the J&S Plumbing team. Many customers highlighted that plumbers communicated effectively about the issues diagnosed and the work being done, which contributed positively to their experience. The prompt response, especially in emergency situations, was frequently noted; many customers appreciated being accommodated quickly and receiving timely service.Pricing and Transparency: Customers expressed satisfaction with transparent pricing and fair estimates before the work began. Positive reviews made clear that customers appreciated no surprise costs or aggressive upselling tactics, which is often a pain point with other plumbing services. However, several critical reviews mentioned feelings of being overcharged or receiving unexpected costs post-service. Apprehensions arose from jobs that exceeded initial estimates or required multiple visits for unresolved issues.Mixed Quality of Work: There is a notable split in experiences regarding the quality of work. While many customers reported thorough and effective solutions to their plumbing issues, others expressed dissatisfaction with repairs that were deemed inadequate or led to further complications. One review recounted a customer being charged multiple times for an unresolved issue, demonstrating a disconnect in service quality. This inconsistency has cultivated doubt among some customers who had previously trusted J&S but are now hesitant due to recent experiences.Customer Service and Follow-up: The reviews conveyed mixed feelings about the company's customer service, particularly in follow-up situations where issues still existed after service. Customers expressed frustration when they didn Read less