Carti

The reviews shared reflect a deep dissatisfaction with the services provided by Carti's Plumbing. Common themes across the feedback include:Unprofessional Conduct: Multiple reviewers describe the technicians as rude and unprofessional, indicating a lack of courtesy and regard for customer service. One customer noted feeling that the technician only arrived with a wrench and was unprepared, further... Read more

The reviews shared reflect a deep dissatisfaction with the services provided by Carti's Plumbing. Common themes across the feedback include:Unprofessional Conduct: Multiple reviewers describe the technicians as rude and unprofessional, indicating a lack of courtesy and regard for customer service. One customer noted feeling that the technician only arrived with a wrench and was unprepared, further contributing to their dissatisfaction.Inconsistent Service Timing: A major point of frustration is the delayed arrival of the technician, who showed up hours later than scheduled. This led to customer annoyance as punctuality is generally expected in service industries.High Fees for Minimal Service: Customers expressed outrage at the charges levied for very little work done. One reviewer specifically mentioned being charged $125 for a brief visit that lasted only 5 minutes, which they felt was exorbitant and unjustified.Poor Communication and Support: Customers reported difficulty in contacting the company for follow-up inquiries or complaints, emphasizing a lack of customer support and responsiveness from Carti's Plumbing.Payment Options: The mention of not accepting credit cards also raised concerns about the company's flexibility with payment methods, which could deter prospective customers. Overall, the combination of unprofessionalism, high costs, poor service, and lack of communication has led to a significant loss of trust in Carti's Plumbing, encouraging customers to seek alternatives and share their negative experiences widely. Read less