1st American Plumbing

The reviews for 1st American Plumbing reflect a deeply divided sentiment among customers. Many users reported positive experiences with punctual service, knowledgeable technicians, and effective repairs, often highlighting specific technicians who provided exceptional service. However, a substantial proportion of feedback indicates severe dissatisfaction with the company's communication, poor cust... Read more

The reviews for 1st American Plumbing reflect a deeply divided sentiment among customers. Many users reported positive experiences with punctual service, knowledgeable technicians, and effective repairs, often highlighting specific technicians who provided exceptional service. However, a substantial proportion of feedback indicates severe dissatisfaction with the company's communication, poor customer service, and unsatisfactory resolutions, particularly concerning warranty claims and billing issues. Complaints about job incompetence, incorrect installations, and inflated estimates further contribute to a negative perception, leading some customers to outright advise others against using the company. Overall, while there are commendable instances of service, the frequency of negative experiences creates a concerning pattern that may warrant caution for potential customers. Read less