Straight Shooter Plumbing and Rooter

The majority of reviews express high satisfaction with Straight Shooter Plumbing's service, showcasing several recurring themes:Professionalism and Expertise: Many customers emphasize the professionalism displayed by the technicians, particularly Steve, who is described as knowledgeable, friendly, and efficient. Reviewers appreciate that Steve communicates clearly, educates clients about the issue... Read more

The majority of reviews express high satisfaction with Straight Shooter Plumbing's service, showcasing several recurring themes:Professionalism and Expertise: Many customers emphasize the professionalism displayed by the technicians, particularly Steve, who is described as knowledgeable, friendly, and efficient. Reviewers appreciate that Steve communicates clearly, educates clients about the issues, and explains possible solutions. This has garnered trust from clients, resulting in return business.Responsiveness and Availability: Straight Shooter Plumbing scores highly on responsiveness. Several reviews note that calls are answered quickly, with many clients praising the team for scheduling same-day appointments or quickly following up for urgent plumbing issues.Communication: Clients highlight the importance of communication throughout the service process, whether coordinating remotely or updating them on job progress. Customers noted that they felt informed and involved, which is a valued aspect of the service experience.Thoroughness and Quality of Work: Several reviews reiterated that the work was performed thoroughly and to a high standard, even when facing challenges such as unexpected complications during a job. Customers were pleased with the contractors' commitment to ensuring that jobs were completed correctly, even if it extended the time taken.Fair Pricing: Many reviewers appreciate the competitive pricing of services, often noting that estimates provided were reasonable and transparent. The presence of coupons and discounts was also mentioned as a factor that contributed to the affordability of services.Minor Criticism: While the reviews are predominantly positive, there is criticism directed toward one technician Read less