Speake

The reviews for Speake's Plumbing reflect significant positive sentiment, primarily focused on their skilled workforce, timely availability, and fair pricing. Many reviewers appreciate the prompt response times, describing situations where technicians arrived swiftly, sometimes even exceeding expectations. Positive feedback continually highlights individual employees, like Travis, Mike, and Garlan... Read more

The reviews for Speake's Plumbing reflect significant positive sentiment, primarily focused on their skilled workforce, timely availability, and fair pricing. Many reviewers appreciate the prompt response times, describing situations where technicians arrived swiftly, sometimes even exceeding expectations. Positive feedback continually highlights individual employees, like Travis, Mike, and Garlan, for their professionalism, courteousness, and ability to diagnose and resolve plumbing issues effectively. These consistent commendations enhance the reputation of Speake's as a trustworthy plumbing service among local customers. Conversely, there exist several dissenting opinions that indicate a downturn in customer satisfaction. Some complaints center around feelings of being overcharged, particularly when the work completed was minimal or failed to resolve underlying issues, leading to frustration. Reviews suggest a lack of transparency in pricing and billing, with some customers mentioning unpleasant interactions regarding service fees or perceived upselling tactics. Notably, multiple reviewers reported significant invoicing discrepancies that generated feelings of distrust, showcasing a gap in customer service quality. Additionally, while most reviews commend the emergency response capabilities of Speake's Plumbing, specific cases illustrate a lack of follow-through on callbacks or the completion of related plumbing tasks. Some reviewers expressed disappointment when prior issues resurfaced despite purportedly thorough repairs. This inconsistency could hamper the relationship with long-standing customers who have relied on the company Read less