K&K Plumbing

The reviews for K&K Plumbing present a distinctly negative sentiment, with customers expressing frustration over poor communication, unprofessionalism, and unresolved service issues. The experiences shared indicate a pattern of dissatisfaction, highlighting significant concerns regarding the quality of service and customer relations. In more detail, the reviews reflect several common findings. Fi... Read more

The reviews for K&K Plumbing present a distinctly negative sentiment, with customers expressing frustration over poor communication, unprofessionalism, and unresolved service issues. The experiences shared indicate a pattern of dissatisfaction, highlighting significant concerns regarding the quality of service and customer relations. In more detail, the reviews reflect several common findings. Firstly, there is a noted theme of unprofessional behavior, with customers feeling that they were met with attitude and dismissiveness during interactions with the company's representatives. One reviewer explicitly stated that they were unhappy with the attitude they received over the phone, leading them to no longer seek the company's services. This suggests that customer service may be a critical area needing improvement. Secondly, a recurring issue among the reviews is the quality of work completed. Multiple customers reported experiencing problems such as leaking plumbing and broken items after the service was performed. This indicates potential deficiencies in the workmanship or the quality assurance processes in place at K&K Plumbing. Lastly, customers expressed frustration over the lack of responses to their follow-up communications, including unanswered emails and texts. This not only reflects poorly on the company's commitment to customer satisfaction but also contributes to a negative perception and mistrust among potential and existing clients. The combined effect of these issues points to significant systemic problems within K&K Plumbing that could deter future business if not addressed promptly. Read less