GPS Plumbing

The review paints a picture of significant disappointment and frustration with GPS Plumbing. Key negative sentiments include:Professionalism: The reviewer strongly criticizes the plumber's professionalism, highlighting that the technician's conduct was not in line with expected standards for plumbing services. Specific actions, such as asking the homeowner for tools, have contributed to this perce... Read more

The review paints a picture of significant disappointment and frustration with GPS Plumbing. Key negative sentiments include:Professionalism: The reviewer strongly criticizes the plumber's professionalism, highlighting that the technician's conduct was not in line with expected standards for plumbing services. Specific actions, such as asking the homeowner for tools, have contributed to this perception.Service Quality: Despite the technician suggesting a chemical solution to the plumbing issue, the reviewer indicates that the work performed did not resolve the problem, leading to a sense of wasted effort and money. The initial quoted price was raised unexpectedly, which exacerbated the frustration regarding service quality.Communication and Responsiveness: Another significant issue noted was the lack of communication after the service was completed. The technician's avoidance of the customer's follow-up queries has contributed to feelings of neglect and lack of accountability from the company.Value for Money: The reviewer expressed dissatisfaction with the overall value derived from the service provided. Not only was the initial quote considered unfair, but the combined feeling of having paid for an ineffective service has led to a strong impression that the service was overpriced.Trust and Reliability: With promises made by the technician (such as applying the service call fee toward further repairs) that were not fulfilled, the review indicates a breakdown of trust, leading to an unwillingness to recommend the service to others. In summary, this review highlights crucial areas for GPS Plumbing to address in order to improve customer satisfaction and rebuild trust, including professionalism, effective communication, reliable service delivery, and transparent pricing. Read less