Goad Plumbing

Goad Plumbing demonstrates strong overall performance with a WW Score of 78.2, driven by consistent professionalism, fair pricing, and solid technical expertise across 56 reviews spanning 14 years. The company excels in responsiveness, punctuality, and customer communication, with multiple mentions of same-day or next-day service and friendly demeanor. However, project completion scores are temper... Read more

Goad Plumbing demonstrates strong overall performance with a WW Score of 78.2, driven by consistent professionalism, fair pricing, and solid technical expertise across 56 reviews spanning 14 years. The company excels in responsiveness, punctuality, and customer communication, with multiple mentions of same-day or next-day service and friendly demeanor. However, project completion scores are tempered by several serious incidents: a customer dispute over undisclosed pricing ($85 diagnostic fee increased to $100), a no-show appointment without advance notification, and a significant confrontation over sewage cleanup refusal. These negative experiences, while fewer in number, represent material failures in follow-through and professionalism that prevent a higher score. Read less