Bow Tie Plumbing

The majority of reviews for Bow Tie Plumbing depict a high level of customer satisfaction, primarily revolving around their quick response times and effective communication. Customers appreciate that their calls are answered promptly, and many highlight how scheduling is handled efficiently, often with same-day services, which is particularly valued in emergencies. Travis, the owner, is frequent... Read more

The majority of reviews for Bow Tie Plumbing depict a high level of customer satisfaction, primarily revolving around their quick response times and effective communication. Customers appreciate that their calls are answered promptly, and many highlight how scheduling is handled efficiently, often with same-day services, which is particularly valued in emergencies. Travis, the owner, is frequently mentioned and described as friendly, helpful, and willing to go the extra mile for his customers. Several testimonials illustrate how Travis and his crew made time for urgent plumbing issues, even turning around complex situations swiftly. Such actions not only resolved plumbing problems but also greatly enhanced the customers' trust in the business. The quality of work performed by Bow Tie Plumbing is another recurring theme. Many reviews commend the thoroughness and professionalism of the technicians, particularly Bobby. Reviewers noted that the work was done correctly the first time, and some appreciated the educational approach, where technicians took time to explain the issues and solutions. This added layer of service supports a positive customer experience and builds confidence in the company's expertise. Price fairness is a mixed yet overall positive aspect mentioned by customers. While some reviewers felt specific services were priced a bit on the high side, the majority expressed that they were pleasantly surprised by the reasonable cost of their repairs considering the quality of service. There were a few mentions suggesting that obtaining a firm quote prior to service would be beneficial, which may be an area for the company to improve upon. While there were a couple of isolated negative experiences, relating to lack of follow-up in emergencies, they did not detract significantly from the overall positive reception. Customers are inclined to recommend Bow Tie Plumbing based on their consistent positive experiences. In conclusion, Bow Tie Plumbing is seen as a reliable, customer-focused plumbing service with a reputation for effective solutions at reasonable prices, making them a go-to choice in the Fort Worth area. Read less