Benjamin Franklin Plumbing - Dallas

Benjamin Franklin Plumbing - Dallas experiences a polarized sentiment reflected in customer reviews over the past month. While some clients praise staff punctuality, professionalism, and thoroughness, a significant number express discontent with pricing, perceived upselling tactics, and service inconsistencies. Positive reviews highlight specific technicians and their technical proficiency, but ma... Read more

Benjamin Franklin Plumbing - Dallas experiences a polarized sentiment reflected in customer reviews over the past month. While some clients praise staff punctuality, professionalism, and thoroughness, a significant number express discontent with pricing, perceived upselling tactics, and service inconsistencies. Positive reviews highlight specific technicians and their technical proficiency, but many customers report feeling overcharged and unfairly treated, often comparing their expenses unfavorably to competitors. Frequent mentions of unfulfilled service guarantees and inadequate customer service responses contribute to an overall sense of dissatisfaction, urging potential clients to conduct thorough research before engaging with the company. Read less