Rescue Plumbing, Air Conditioning & Heating

Dr. Rescue Home Services presents a deeply polarized review profile, with a significant cluster of highly negative reviews describing serious failures across all dimensions. Professionalism suffers from multiple accounts of no-shows, unanswered phones, technicians walking off jobs, and poor communication — offset only partially by a subset of positive reviews praising responsiveness and courtesy... Read more

Dr. Rescue Home Services presents a deeply polarized review profile, with a significant cluster of highly negative reviews describing serious failures across all dimensions. Professionalism suffers from multiple accounts of no-shows, unanswered phones, technicians walking off jobs, and poor communication — offset only partially by a subset of positive reviews praising responsiveness and courtesy. Pricing is a consistent concern, with multiple reviewers explicitly calling out overcharging, inflated quotes, and charges for work that made problems worse. Project completion is the most damaged dimension, with multiple reviews describing abandoned work, unresolved issues after payment, failed repairs, and refusal to return calls — including one case where a repair failed 14 months later. Experience scores are dragged down by accounts of incorrect diagnoses, botched tile work, overcharged refrigerant causing AC failure, and a technician who appeared to lack basic knowledge, though a handful of positive reviews do describe competent and knowledgeable technicians. Read less