Orozco Construction

The reviews collectively underline serious shortcomings in customer service and operational effectiveness at Orozco Construction. Key themes include:Communication Issues: Several reviewers specifically mentioned that Orozco Construction struggled with communication. Delays in responses, missed timelines, and a general lack of updates led to growing frustrations. Customers felt abandoned after prom... Read more

The reviews collectively underline serious shortcomings in customer service and operational effectiveness at Orozco Construction. Key themes include:Communication Issues: Several reviewers specifically mentioned that Orozco Construction struggled with communication. Delays in responses, missed timelines, and a general lack of updates led to growing frustrations. Customers felt abandoned after promises of follow-ups were not met.Unprofessional Conduct: There were alarming reports regarding the nature of the service provided. One customer highlighted encountering unlicensed plumbers, raising concerns about the legitimacy and professionalism of the company. This not only reflects poorly on their operational standards but also raises potential legal issues.Pricing Concerns: There was confusion surrounding the costs associated with services rendered. In one instance, a customer was initially quoted a price but found themselves on the receiving end of attempted overcharging after the work was completed. Such practices have understandably led to distrust and dissatisfaction.Reliability and Integrity: The reviews suggest a lack of follow-through on commitments. A prevalent criticism was that the company would promise to attend to issues but would frequently go silent, leading to feelings of being misled or ignored by both customers and potential clients. Overall, there is a clear indication that Orozco Construction is struggling with customer relations and operational integrity, eliciting serious concerns from its client base. The current sentiment suggests that prospective customers may want to proceed with caution or consider alternative options. Read less