EMC Plumbing Services

This contractor demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by missed appointments, poor communication, unresponsive staff, and unprofessional office operations. Project completion is the most damaging area, with multiple instances of no-shows, abandoned work, and failure to honor callbacks—including a case where a technician priorit... Read more

This contractor demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by missed appointments, poor communication, unresponsive staff, and unprofessional office operations. Project completion is the most damaging area, with multiple instances of no-shows, abandoned work, and failure to honor callbacks—including a case where a technician prioritized the boss's house over a customer's emergency repair. Technical experience is questionable, with reports of technicians lacking basic tools and knowledge. Pricing concerns exist but are limited to one detailed complaint about inflated labor rates. The single positive review from 2016 is substantially outweighed by four recent negative reviews (2018–2024) documenting systemic operational failures. Read less