T & M Plumbing

The overall sentiment surrounding T & M Plumbing is mixed. On one hand, several customers appreciate the responsiveness and professionalism exhibited during service calls for plumbing issues, noting effective communication and swift repairs. However, there are significant concerns regarding scheduling and customer service, particularly in instances where appointments were canceled or communication... Read more

The overall sentiment surrounding T & M Plumbing is mixed. On one hand, several customers appreciate the responsiveness and professionalism exhibited during service calls for plumbing issues, noting effective communication and swift repairs. However, there are significant concerns regarding scheduling and customer service, particularly in instances where appointments were canceled or communication fell short. The contrast of positive service experiences with frustrations about follow-up has led to a lack of reliability perceived by some customers, implying that while the technical skills are commendable, the company's ability to maintain consistent communication and scheduling needs improvement. Read less