Garrett Mechanical

The reviews for Garrett Mechanical present a mixed sentiment, highlighting both commendable service and significant concerns regarding pricing and professionalism. Some customers express gratitude for the responsive and knowledgeable technicians, particularly praising Ben and Tommy for their support during emergencies and complex plumbing tasks. Conversely, several reviewers raise alarms about inf... Read more

The reviews for Garrett Mechanical present a mixed sentiment, highlighting both commendable service and significant concerns regarding pricing and professionalism. Some customers express gratitude for the responsive and knowledgeable technicians, particularly praising Ben and Tommy for their support during emergencies and complex plumbing tasks. Conversely, several reviewers raise alarms about inflated pricing, lack of communication, and perceived dishonesty in the estimates provided. The occurrence of billing disputes and the inability to resolve them effectively have contributed to a sense of frustration among clients, particularly concerning their experiences with follow-ups and refunds. In summary, while there are shining moments of excellent service, the prevailing sentiment indicates a need for improved transparency and consistency in billing practices. Read less