Benjamin Franklin Plumbing College Station

This contractor has a sharply divided review profile. Positive reviewers praise responsiveness, same-day availability, professionalism, and technical competence — including resolving a semi-emergency before the customer even landed from a flight. However, two separate negative reviews independently raise serious pricing concerns, with one explicitly describing hidden or escalating charges and an... Read more

This contractor has a sharply divided review profile. Positive reviewers praise responsiveness, same-day availability, professionalism, and technical competence — including resolving a semi-emergency before the customer even landed from a flight. However, two separate negative reviews independently raise serious pricing concerns, with one explicitly describing hidden or escalating charges and another citing a breakdown of fees that reviewers found excessive compared to competitors. Most critically, one review explicitly states the plumbing problem was not fixed and that a return visit would incur an additional trip charge, which is a significant project completion failure. The mixed signals across dimensions prevent any high-confidence positive scoring. Read less