Ranallo Plumbing

Ranallo Plumbing has a long track record with many loyal repeat customers praising responsiveness, technical skill, and willingness to go above and beyond on jobs. However, pricing is a significant and recurring concern — multiple independent reviewers across different years explicitly describe feeling overcharged, receiving no upfront quotes, and being surprised by high hourly rates ($150–$25... Read more

Ranallo Plumbing has a long track record with many loyal repeat customers praising responsiveness, technical skill, and willingness to go above and beyond on jobs. However, pricing is a significant and recurring concern — multiple independent reviewers across different years explicitly describe feeling overcharged, receiving no upfront quotes, and being surprised by high hourly rates ($150–$250/hr), which substantially drags down the pricing dimension. Project completion is generally solid but is meaningfully undermined by at least two serious complaints: one reviewer describes a job being abandoned mid-project with money paid and no resolution, and another describes a costly misdiagnosis leading to a multi-thousand dollar outcome. Professionalism scores moderately well overall but is pulled down by reports of Chris hanging up on a customer, going uncommunicative during disputes, and reckless driving complaints. The business shows genuine strengths in responsiveness and technical ability, but the pattern of pricing opacity and a few serious conduct complaints prevent a high overall score. Read less