Plumb Papi

The reviews reveal a significant divide in customer experiences with Plumb Papi. On one hand, multiple customers report negative experiences characterized by unprofessionalism, including instances of Rick cursing at employees and abandoning jobs after payment. Specific complaints include last-minute cancellations, poor communication, and incomplete work, such as improperly installed plumbing fixtu... Read more

The reviews reveal a significant divide in customer experiences with Plumb Papi. On one hand, multiple customers report negative experiences characterized by unprofessionalism, including instances of Rick cursing at employees and abandoning jobs after payment. Specific complaints include last-minute cancellations, poor communication, and incomplete work, such as improperly installed plumbing fixtures and unresponsive service after payment. There are clear sentiments of disappointment, especially from recurring customers who felt let down after previous positive experiences. On the contrary, a notable number of clients have expressed satisfaction with Rick's services, highlighting his prompt responses, expertise, and good pricing. Positive reviews mention successful jobs completed efficiently, with Rick described as thorough, honest, and friendly. Customers appreciated his ability to handle emergencies and provide trustworthy solutions, often saving them money compared to other plumbing companies. His efforts in explaining issues and demonstrating diligence in completing the work have been particularly appreciated. The contrasting sentiments indicate that while there are some loyal customers who advocate for Plumb Papi Read less