Burls Plumbing

Burl's Plumbing earns strong marks across professionalism, project completion, and experience, with dozens of reviewers praising punctuality, communication, friendliness, and quality workmanship over many years. The pricing dimension is the most mixed: while many customers describe fair and transparent pricing, there are multiple credible 1-star reviews alleging bait-and-switch quoting, significan... Read more

Burl's Plumbing earns strong marks across professionalism, project completion, and experience, with dozens of reviewers praising punctuality, communication, friendliness, and quality workmanship over many years. The pricing dimension is the most mixed: while many customers describe fair and transparent pricing, there are multiple credible 1-star reviews alleging bait-and-switch quoting, significant overcharging relative to phone quotes, and inflated part costs — these materially drag the pricing score down. Project completion is generally strong, with most customers reporting jobs finished correctly and on time, though one detailed negative review describes a major project that went significantly over budget, was poorly executed, and was left incomplete for days. The experience dimension is well-supported by specific praise for technical knowledge and problem-solving, though the same negative project review raises concerns about planning and execution on complex jobs. Read less