Bedford Backflows

The primary sentiment conveyed in the review is disappointment. The reviewer highlights a significant issue with reliability, noting that Bedford Backflows fails to keep scheduled appointments or follow up with necessary communications, such as notifications regarding city inspections. This lack of professionalism is further emphasized by the absence of a website, which detracts from their credibi... Read more

The primary sentiment conveyed in the review is disappointment. The reviewer highlights a significant issue with reliability, noting that Bedford Backflows fails to keep scheduled appointments or follow up with necessary communications, such as notifications regarding city inspections. This lack of professionalism is further emphasized by the absence of a website, which detracts from their credibility as a service provider. Key points from the review include:Unreliability: The reviewer mentions the company promises to arrive soon but ultimately fails to show up. This suggests a pattern of behavior that is unacceptable for service-oriented businesses, negatively impacting customer trust.Poor Communication: There is a lack of proactive communication from Bedford Backflows, especially regarding critical notifications that affect their customers. Failing to inform clients about inspection notices is particularly concerning in a compliance-driven industry.Professionalism: The absence of an online presence (website) indicates a potential lack of professionalism and could deter prospective clients who seek transparency and easily accessible information. Overall, the findings suggest that Bedford Backflows must address its reliability and communication issues to improve customer satisfaction and trust. Read less