Metro North Plumbing

The reviews illustrate a significant polarization in how customers perceive Metro North Plumbing, particularly centering around the character and service quality of Frank Mages. Positive feedback emphasizes his punctuality, friendliness, and knowledge, showcasing him as a competent plumber who can efficiently resolve complex issues. Customers who had successful interactions usually highlight his a... Read more

The reviews illustrate a significant polarization in how customers perceive Metro North Plumbing, particularly centering around the character and service quality of Frank Mages. Positive feedback emphasizes his punctuality, friendliness, and knowledge, showcasing him as a competent plumber who can efficiently resolve complex issues. Customers who had successful interactions usually highlight his ability to explain problems clearly and suggest optimal solutions. Conversely, a considerable number of reviews detail deeply negative experiences that revolve around lack of communication, unexpected price increases, and perceived dishonesty. Many dissatisfied customers reported feeling misled regarding costs, noting that they were charged significantly more than initial estimates without prior warning. Critics describe instances where the service provider left their properties in disarray, and some reviews suggest that Frank did not properly communicate about the scope of work or the necessity of additional labor Read less