Benjamin Franklin Plumbing - Carrollton

The analysis of the reviews presents a clear picture of widespread discontent among customers of Benjamin Franklin Plumbing. Here are the prominent themes that emerge from the feedback:Pricing Concerns: A consistent complaint is the high cost of services. Numerous reviewers noted that the prices quoted by Benjamin Franklin Plumbing were significantly higher than those of other local plumbing compa... Read more

The analysis of the reviews presents a clear picture of widespread discontent among customers of Benjamin Franklin Plumbing. Here are the prominent themes that emerge from the feedback:Pricing Concerns: A consistent complaint is the high cost of services. Numerous reviewers noted that the prices quoted by Benjamin Franklin Plumbing were significantly higher than those of other local plumbing companies. Some reported charges that seemed inflated, such as quotes for $800+ for simple repairs that could be done for far less by other contractors. This created a sentiment of being overcharged for services that did not match the cost.Perceived Dishonesty: Many customers accused the company of practicing unscrupulous business tactics, such as upselling unnecessary services and providing misleading estimates. For instance, reviews detail experiences where initial consultations ended with inflated recommended repairs, leading to a sense of betrayal among customers who felt manipulated into spending more than necessary. The term "scam" was recurrent among the reviews, indicating a deep mistrust.Customer Service Failures: Several reviewers criticized the company Read less