Jefferson Plumbing

Positive Experiences: The majority of the reviews highlight Jefferson Plumbing's timely response and professionalism. Customers appreciated the quick scheduling process, often receiving same-day service which is particularly crucial for plumbing emergencies. Employees such as Matthew, AJ, and Mike received specific commendations for their courteous nature and expertise in handling various plumbing... Read more

Positive Experiences: The majority of the reviews highlight Jefferson Plumbing's timely response and professionalism. Customers appreciated the quick scheduling process, often receiving same-day service which is particularly crucial for plumbing emergencies. Employees such as Matthew, AJ, and Mike received specific commendations for their courteous nature and expertise in handling various plumbing issues.Reasonable Pricing: Customers frequently noted that Jefferson Plumbing's prices were competitive and reasonable compared to other local providers. This perception of good value for money enhances customer loyalty and contributes to positive word-of-mouth recommendations. One reviewer highlighted a bill that was lower than expected, indicating transparent and fair pricing practices.Reliability and Communication: The communication from staff was frequently mentioned as a positive aspect. From the initial phone call to follow-ups about appointment times, customers described an organized and professional experience. This reliability builds trust and confidence in the service provided.Negative Feedback: In contrast, one review expressed serious concerns about billing practices and alleged mishandling of payments, as well as perceived harassment. This particular review reflects a significant personal grievance that colors the overall sentiment but is an outlier in the context of the more general positive feedback received. Such a grievance highlights the importance of communication and resolution processes in the company Read less