Groves Plumbing Sewer Cleaning

The reviews indicate a clear dichotomy in customer experiences with Groves Plumbing Sewer Cleaning. On one hand, there is a strong sentiment of loyalty from long-term customers who appreciate the reliability and quality of service they have received over many years. One reviewer mentioned using the service for many years and expressed satisfaction with how problems were addressed quickly and effic... Read more

The reviews indicate a clear dichotomy in customer experiences with Groves Plumbing Sewer Cleaning. On one hand, there is a strong sentiment of loyalty from long-term customers who appreciate the reliability and quality of service they have received over many years. One reviewer mentioned using the service for many years and expressed satisfaction with how problems were addressed quickly and efficiently, praising the business's longevity as a testament to its service quality. Conversely, recent experiences highlighted issues with responsiveness and staffing shortages. One reviewer reported that after reaching out for assistance, they were informed that the company was severely understaffed and could not arrive for at least two weeks, leading them to switch to a competing plumbing service. This reflects a significant concern about the company's current operational capacity and customer service. Another negative experience was noted where a customer was left disappointed after failing to show up for a scheduled appointment without any notification, which suggests a breakdown in communication and reliability. This has evidently frustrated customers, adding to the negative sentiment surrounding the company Read less