Plumb Pro Plumbing Services

Plumb Pro receives predominantly positive feedback across professionalism, communication, and responsiveness, with multiple reviewers specifically praising Kevin's friendliness, fast response times, and clear communication. However, one detailed 1-star review from August 2024 — the most recent review in the dataset — explicitly cites poor workmanship, failure to clean up, overcharging, and rud... Read more

Plumb Pro receives predominantly positive feedback across professionalism, communication, and responsiveness, with multiple reviewers specifically praising Kevin's friendliness, fast response times, and clear communication. However, one detailed 1-star review from August 2024 — the most recent review in the dataset — explicitly cites poor workmanship, failure to clean up, overcharging, and rude behavior, which meaningfully drags down scores across all dimensions. Project completion is tempered by the same negative review describing patch-work quality, and by one instance where a backflow valve had to be reinstalled due to a leak, though that callback was handled at no charge. Pricing scores moderately well given explicit mentions of fair and transparent pricing in multiple reviews, but the overcharging complaint in the most recent review introduces meaningful uncertainty. Overall, the score reflects a contractor with a generally positive track record but a notable recent negative experience that cannot be dismissed. Read less