Kauffman

The overall feedback conveyed from the reviews indicates that Kauffman Company has a solid foundation of expertise and a reputable standing in the field of fire protection and consultation. Customers initially approach the company with positive expectations, particularly valuing the experience their staff brings to the table. However, the reviews also describe significant issues that outweigh the... Read more

The overall feedback conveyed from the reviews indicates that Kauffman Company has a solid foundation of expertise and a reputable standing in the field of fire protection and consultation. Customers initially approach the company with positive expectations, particularly valuing the experience their staff brings to the table. However, the reviews also describe significant issues that outweigh these positives. A key theme is the company's failure to follow through on commitments. In one instance, after an inspection of a fire sprinkler system, a customer faced a severe issue with a leak that resulted in damage to their property. This review highlights not only the initial service but also Kauffman's inability to provide timely assistance and a repair estimate, leading to dissatisfaction. Furthermore, the emotional tone of the reviews has shifted towards frustration and disappointment. Customers feel that they are left without adequate fire protection and that the company's lack of action has created further complications. Even those who don Read less