Houston Northwest Plumbing Corp

This company exhibits severe and consistent problems across multiple dimensions. Professionalism is critically compromised by unprofessional behavior (leaving trash, blocking streets, harassing customers via email), poor communication, and unresponsiveness to complaints. Project completion is severely hampered by abandoned work (yard hole unfixed since July 2021), incomplete installations (meter b... Read more

This company exhibits severe and consistent problems across multiple dimensions. Professionalism is critically compromised by unprofessional behavior (leaving trash, blocking streets, harassing customers via email), poor communication, and unresponsiveness to complaints. Project completion is severely hampered by abandoned work (yard hole unfixed since July 2021), incomplete installations (meter box improperly installed), and failure to honor callbacks. Pricing integrity is undermined by bait-and-switch tactics and undisclosed fees. While three older reviews (2022) praise quick scheduling and workmanship quality, these are heavily outweighed by three recent damaging reviews (2024, 2021) documenting serious failures. The stark contrast between positive and negative reviews, combined with documented pattern of non-responsiveness and abandonment, suggests systemic operational problems. Read less