Radiant Plumbing & Air Conditioning - Austin

Radiant Plumbing and Air Conditioning receives overwhelmingly negative reviews across all four scored dimensions, with pricing being the single most damaging factor — dozens of reviewers describe charges that are 2x to 4x competitor rates, outright fraudulent upselling, and refusal to provide itemized receipts. Project completion is severely undermined by repeated accounts of abandoned work, fai... Read more

Radiant Plumbing and Air Conditioning receives overwhelmingly negative reviews across all four scored dimensions, with pricing being the single most damaging factor — dozens of reviewers describe charges that are 2x to 4x competitor rates, outright fraudulent upselling, and refusal to provide itemized receipts. Project completion is severely undermined by repeated accounts of abandoned work, failed installations requiring multiple return visits, incomplete sealing, unpermitted work, and units that failed days or weeks after installation. Professionalism scores are dragged down by poor communication, missed appointments with no notification, dismissive management, manipulative review-solicitation tactics, and at least one account of a driver behaving aggressively on the road. Experience scores reflect a pattern of technicians misdiagnosing problems, leaving caps off units, failing to blow out drains, installing wrong-sized equipment, and performing work that competing technicians described as shocking or dangerous. The small number of positive reviews — largely praising individual technicians by name (Tim the Tool Man, Logan, Juan, Justin Blair, CJ, Selso) — are genuine bright spots but are vastly outnumbered and do not offset the systemic failures documented across the majority of reviews. Read less