Good Flow Plumbing

Positive Experiences: Many reviewers lauded Good Flow Plumbing for their quick response and professionalism. Customers appreciated the timely arrival of technicians, the thoroughness of their work, and their courteous demeanor. There are particular mentions of successful repairs and installations, often performed under tight timelines or in stressful situations. The notion that they provided fair ... Read more

Positive Experiences: Many reviewers lauded Good Flow Plumbing for their quick response and professionalism. Customers appreciated the timely arrival of technicians, the thoroughness of their work, and their courteous demeanor. There are particular mentions of successful repairs and installations, often performed under tight timelines or in stressful situations. The notion that they provided fair pricing relative to the services rendered also resonates positively, with customers frequently noting they felt they received good value for their money when repairs or installations were handled correctly.Negative Customer Service: A significant number of reviews, however, raise red flags about the company's customer service. Complaints regarding rudeness from staff, particularly during billing inquiries or complaints about service quality, were highlighted repeatedly. Customers reported feeling dismissed or treated poorly when discussing their issues, with some even expressing fear or discomfort during interactions with the technicians. This severe inconsistency in customer care undermines the positive reputation that other reviews attempt to establish.Pricing Issues: Multiple reviews indicated a lack of transparency in pricing, specifically regarding hefty invoices and estimates that changed after work was completed. One reviewer mentioned an extraordinary charge for a minor job, suggesting practices of overpricing which left many clients feeling swindled. This has led to a loss of trust among some former loyal customers, who are now actively seeking other service providers due to their negative experiences.Quality of Work: While several reviews praised the quality of work done by Good Flow Plumbing, there are contradictory accounts where customers faced subsequent issues after service. Instances like improperly installed fixtures leading to leaks and the need for additional repairs suggest a lack of consistency in craftsmanship. In some cases, issues persisted despite multiple visits, raising questions about their reliability.Reputation and Recommendations: Among the positive remarks, there remains a strong tendency for customers to recommend Good Flow Plumbing to others in their community, especially when they Read less