4 Leaf Plumbing

Professionalism is the most heavily mentioned dimension and also the most polarizing — Josh (the plumber) is consistently described as professional, pleasant, and knowledgeable, while Alyssa (the business manager/spouse) is the subject of multiple detailed, credible complaints about aggressive texting, threatening behavior, and hostile communication across at least four separate reviews spanning... Read more

Professionalism is the most heavily mentioned dimension and also the most polarizing — Josh (the plumber) is consistently described as professional, pleasant, and knowledgeable, while Alyssa (the business manager/spouse) is the subject of multiple detailed, credible complaints about aggressive texting, threatening behavior, and hostile communication across at least four separate reviews spanning 2015–2023. This pattern is too consistent and specific to dismiss, and it significantly drags the professionalism score down. Pricing is generally viewed favorably, with several reviewers noting fair or affordable rates, though one reviewer flagged an inflated charge for incomplete work and another described an unsolicited upsell attempt. Project completion is mixed — most jobs were finished, but at least two reviews document faulty initial work requiring a return visit, and one describes a job quoted but not fully completed. Experience scores reasonably well, with Josh praised for technical knowledge and problem-solving across multiple reviews, though the recurring installation defects in two independent reviews prevent a higher score. Read less