Bluejay Plumbing

The reviews for Bluejay Plumbing illustrate a series of troubling patterns that paint a distressing picture of the company's service delivery. A significant theme is the concern over communication, where customers report a high level of frustration stemming from the lack of timely responses once they made upfront payments. This has led many to feel abandoned after initially engaging with the compa... Read more

The reviews for Bluejay Plumbing illustrate a series of troubling patterns that paint a distressing picture of the company's service delivery. A significant theme is the concern over communication, where customers report a high level of frustration stemming from the lack of timely responses once they made upfront payments. This has led many to feel abandoned after initially engaging with the company. One reviewer noted that emails and texts went largely ignored, which reflects poorly on customer service standards. Another common issue raised is the strong sense of being overcharged. Numerous customers reported being quoted high initial prices and then facing further charges once the work commenced, often with little explanation or justification. The situation escalated for many, resulting in costs spiraling beyond initial estimates, with totals often reaching into the tens of thousands of dollars. These relentless financial burdens have led to severe dissatisfaction and disappointment among customers, raising suspicions about the company's pricing practices. The sentiment also indicates a considerable sense of betrayal, particularly due to the upfront payment requests. Many customers reported reluctance to pay in advance based on their experiences, urging future clients to avoid similar pitfalls. This component adds to a broader sentiment of mistrust towards Bluejay Plumbing, as customers feel that their financial commitments were taken advantage of without the corresponding delivery of promised services. Finally, some reviews raise concerns about the competence of the service provided, with instances reported where diagnoses were incorrect, leading to further expenses for the customers. This further compounds the negative sentiment as individuals feel they were not only financially exploited but also provided with subpar service. In summary, the overall sentiment conveyed in the reviews of Bluejay Plumbing is overwhelmingly negative, pointing towards serious issues with communication, integrity in pricing, and quality of service. Engaging with this company appears to carry significant risk based on customer experiences shared in the last month. Read less