Scottco

The reviews of Scottco illustrate a stark dichotomy in customer experiences. On the positive side, several customers reported satisfactory service, expressing appreciation for the professionalism and promptness of specific technicians, such as Juan and Manolo. Some customers found Scottco reliable for urgent repairs, stating that the timely response to issues, like air conditioning problems or plu... Read more

The reviews of Scottco illustrate a stark dichotomy in customer experiences. On the positive side, several customers reported satisfactory service, expressing appreciation for the professionalism and promptness of specific technicians, such as Juan and Manolo. Some customers found Scottco reliable for urgent repairs, stating that the timely response to issues, like air conditioning problems or plumbing emergencies, was commendable. Overall, when the service was delivered as promised and by knowledgeable staff, customers expressed high levels of satisfaction. Conversely, a significant number of negative reviews highlighted serious concerns regarding Scottco's business practices. Common themes included:Service Reliability: Many customers expressed disappointment with no-shows for scheduled appointments and a lack of communication from the company regarding delays. For those needing urgent service, such as plumbing or HVAC repairs, these shortcomings were particularly frustrating.Pricing Discrepancies: Numerous reviews criticized Scottco for perceived overcharging, particularly in simple jobs that were completed quickly. Some felt that they were unfairly charged for unnecessary services or materials, leading to accusations of exploitation, especially toward vulnerable customers like seniors and single women.Customer Service Issues: A recurrent theme in reviews was the unprofessionalism and rudeness of some staff members, particularly when disputes arose over billing or service satisfaction. A few customers described feeling dismissed or belittled, which further tainted their experiences and overall impression of the company.Mixed Quality of Work: While some customers praised Scottco Read less