Patrick Electric Service

Among the reviews, a consistent theme is the commendable availability and promptness of Patrick Electric Service. Many customers expressed appreciation for the responsiveness of the office staff and the technicians who arrived quickly, particularly in urgent situations such as HVAC failures on move-in day. The technicians are often described as polite and professional, with some reviewers specific... Read more

Among the reviews, a consistent theme is the commendable availability and promptness of Patrick Electric Service. Many customers expressed appreciation for the responsiveness of the office staff and the technicians who arrived quickly, particularly in urgent situations such as HVAC failures on move-in day. The technicians are often described as polite and professional, with some reviewers specifically mentioning positive experiences with the educational aspect of interactions, where technicians took the time to explain procedures and preventative measures. On the other hand, a significant number of reviews voiced dissatisfaction with plumbing services, highlighting issues such as incomplete work, poor communication, and unprofessional behavior of certain technicians. There are several reports of technicians being distracted by personal calls while on the job, which detracted from the customers' experiences and, in some cases, resulted in costly mistakes or ongoing plumbing issues. Additionally, concerns were raised regarding billing practices. Several customers felt that the charges were not adequately communicated before services were rendered, leading to shock at the final prices. Negative reviews centered on incidents where customers felt that they received unsatisfactory service, including incomplete fixes and communication failures regarding issues identified during service calls. The reviews reflect a company that excels in specific areas but suffers from inconsistencies in service delivery, particularly in plumbing. Many customers appreciate the convenience of a single point of contact for various home services, but there are calls for improvement in communication and technician quality control to enhance overall customer satisfaction. Read less