Panhandle Plumbing

The reviews for Panhandle Plumbing predominantly convey frustration and anger among customers. Key sentiments include references to feeling robbed and misled, with one reviewer accusing the owner directly of being a thief. It's apparent that many customers experienced problems not only left unresolved but also exacerbated by the service they received. For instance, issues with basic plumbing funct... Read more

The reviews for Panhandle Plumbing predominantly convey frustration and anger among customers. Key sentiments include references to feeling robbed and misled, with one reviewer accusing the owner directly of being a thief. It's apparent that many customers experienced problems not only left unresolved but also exacerbated by the service they received. For instance, issues with basic plumbing functions like flushing toilets and noisy appliances remained after interventions by Panhandle Plumbing. Numerous reviewers criticized the company's high prices relative to the services rendered, citing exorbitant charges for what they deemed inadequate work. The instance of a $2,400 charge for a water heater that should have cost around $300 exemplifies the sentiment of feeling financially exploited. Furthermore, the lack of effective resolution, with reports of having to call another plumber for timely fixes, underscores customer dissatisfaction regarding problem-solving capabilities. Communication issues are also evident; customers expressed disappointment in not receiving discounts as advertised and highlighted an overall lack of professionalism. The perception of being treated poorly or dismissively, particularly towards vulnerable customers, reinforces negative feelings about the company's ethics. In conclusion, the common findings among all reviews point to a critical need for Panhandle Plumbing to reassess their service quality, pricing strategy, and customer engagement practices to rebuild trust and improve their overall reputation. Read less