Advanced Drilling

The recent reviews for Advanced Drilling reflect a predominantly negative sentiment, highlighting significant issues related to reliability, communication, and customer service. Customers express regret over their decision to hire the company, emphasizing delays caused by outdated equipment and the lack of backup resources. There is a substantial dissatisfaction regarding communication, with clien... Read more

The recent reviews for Advanced Drilling reflect a predominantly negative sentiment, highlighting significant issues related to reliability, communication, and customer service. Customers express regret over their decision to hire the company, emphasizing delays caused by outdated equipment and the lack of backup resources. There is a substantial dissatisfaction regarding communication, with clients experiencing long periods of unresponsiveness and perceived indifference from the owners, Pam and Rob. This theme of neglect extends to a lack of empathy towards clients' concerns, further aggravating customer frustration. Overall, the reviews suggest that potential customers should be wary of engaging Advanced Drilling for time-sensitive or complex projects, while simpler tasks may yield more positive experiences. Read less