MJ Frick Company

Across the gathered reviews, a thematic division is evident, reflecting varied customer experiences with MJ Frick Company. Many expressions of strong satisfaction recognize technicians like Chris, Lemont, and Mike for their professionalism, technical ability, and promptness. Happy customers often noted a solid experience with both HVAC and plumbing services, praising the company's communication vi... Read more

Across the gathered reviews, a thematic division is evident, reflecting varied customer experiences with MJ Frick Company. Many expressions of strong satisfaction recognize technicians like Chris, Lemont, and Mike for their professionalism, technical ability, and promptness. Happy customers often noted a solid experience with both HVAC and plumbing services, praising the company's communication via texts and emails and acknowledging the competitive pricing of their services. However, contrasting sentiment emerges from a significant number of reviewers who recount unsatisfactory and troubling encounters. Key issues include: - Incomplete repairs and technical shortcomings: Several customers report that repairs were ineffective or incomplete, necessitating additional follow-ups and expenses. A notable example describes a repair that required the customer to source parts independently after paying for the service. - Poor customer service: Frustration is also directed towards the company Read less