Mid-State Air Conditioning, Heating & Plumbing

The reviews highlight a stark divide in customer experiences, categorizing them broadly into positive, mixed, and negative.Positive Sentiments: - Several customers express satisfaction with the prompt service and professionalism displayed by technicians. Specific team members, such as Kyle and the technician who conducted a failed compressor replacement, received noteworthy praise for their kn... Read more

The reviews highlight a stark divide in customer experiences, categorizing them broadly into positive, mixed, and negative.Positive Sentiments: - Several customers express satisfaction with the prompt service and professionalism displayed by technicians. Specific team members, such as Kyle and the technician who conducted a failed compressor replacement, received noteworthy praise for their knowledge and courteous demeanor. Customers like one who received a "FREE tune-up" highlight the accessibility and approachability of the staff, leading to new memberships and loyalty to the company. - A handful of clients feel that Mid-State stands behind its services, providing quick follow-ups and demonstrating good customer service, thus encouraging a long-term business relationship.Mixed Experiences: - Some reviews reflect a "hit or miss" sentiment, where customers acknowledge both decent service experiences and instances of inadequate follow-ups or repairs that weren Read less