Hoffmann Brothers
2.8 /5 (527 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The overall sentiment regarding Hoffmann Brothers from the recent review is negative. The reviewer expresses frustration with the company's communication and scheduling process, highlighting a lack of understanding for their availability. The insistence on pushing for an earlier appointment, despite explicit communication of unavailability, has led to disappointment. The refusal to accommodate bas... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Circuit breaker installation
Circuit breaker repair
Doorbell installation
Doorbell repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Overview of Company Customer Sentiment Analysis in January
The review reveals several key insights into the customer experience with Hoffmann Brothers. First, there appears to be a significant issue with communication practices. The reviewer mentions receiving continuous calls throughout the day, which suggests that the company's approach may not be respecting the customer's time or preference. Despite the reviewer stating their availability clearly, th... Read more