Curran Hailey Plumbing

The reviews highlight several consistent positive themes regarding Curran Hailey Plumbing. Customers frequently commend Hailey for his reliability and readiness to assist in emergencies, often noting how quickly he can arrive on-site. The prompt service and ability to address urgent plumbing issues, such as problems with hot water heaters, are commonly praised, reinforcing his reputation as an eff... Read more

The reviews highlight several consistent positive themes regarding Curran Hailey Plumbing. Customers frequently commend Hailey for his reliability and readiness to assist in emergencies, often noting how quickly he can arrive on-site. The prompt service and ability to address urgent plumbing issues, such as problems with hot water heaters, are commonly praised, reinforcing his reputation as an efficient plumber. However, the reviews also reveal an issue that affects the overall sentiment. A specific incident where a tool was left behind and later retrieved without the homeowner's consent raised some concerns about boundaries and trust. While the customer appreciated the follow-up communication about the tool, the manner in which it was retrieved seemed inappropriate and led to feelings of discomfort. In summary, while the service itself is rated highly for responsiveness and quality, this recent incident has introduced a level of discomfort that may affect customer confidence moving forward. It is crucial for the business to maintain open communication and ensure respectful boundaries with clients to mitigate such concerns in the future. Read less