Affordable Heat and Air Service

The reviews exhibit a mixture of positive and negative sentiments towards Affordable Heat and Air Service.Customer Service: A common grievance among reviewers is the poor customer service experience. One reviewer specifically mentioned that there was only one lady answering calls and described her as unprofessional, suggesting that the company's frontline customer support may be understaffed or in... Read more

The reviews exhibit a mixture of positive and negative sentiments towards Affordable Heat and Air Service.Customer Service: A common grievance among reviewers is the poor customer service experience. One reviewer specifically mentioned that there was only one lady answering calls and described her as unprofessional, suggesting that the company's frontline customer support may be understaffed or inadequately trained. Delays in response times were also highlighted, with customers expressing frustration after waiting hours for a callback or email response.Quality of Equipment and Services: Multiple reviewers criticized the quality of equipment installed by the company, indicating dissatisfaction with the brand of units used and the frequency with which parts needed replacement. This suggests potential issues with the reliability of their products, leading customers to feel that they are overpaying for low-quality solutions.Contrasting Experiences: It Read less