Greenway Home Services

The analysis of reviews provided insight into a variety of issues faced by customers of Greenway Home Services. A recurrent theme is the frustration with poor scheduling and missed appointments. Multiple customers expressed irritation at technicians not arriving during the promised windows or failing to show up altogether, which led to significant inconvenience and lost time. The quality of servi... Read more

The analysis of reviews provided insight into a variety of issues faced by customers of Greenway Home Services. A recurrent theme is the frustration with poor scheduling and missed appointments. Multiple customers expressed irritation at technicians not arriving during the promised windows or failing to show up altogether, which led to significant inconvenience and lost time. The quality of service delivered by technicians is another point of contention, with numerous customers reporting that technicians were either unqualified to resolve issues, misdiagnosed problems, or failed to complete repairs adequately. This resulted in repeated service calls for unresolved issues, leading customers to seek solutions from alternative service providers. The inability of technicians to provide accurate diagnoses or complete repairs during the first visit contributed to a perception of incompetence within the company. The pricing practices of Greenway Home Services also drew considerable criticism. Many customers mentioned feeling overcharged and expressed concerns about being upsold services that were either unnecessary or poorly explained. Some reviews highlighted instances where customers were quoted inflated estimates for repairs or parts, further feeding into the sentiment of distrust regarding the company Read less