Two Amigos Plumbing & HVAC

Positive Experiences: - Several customers praised Two Amigos for their friendly demeanor and professionalism. They were particularly impressed with the promptness in response to emergencies, even during adverse weather conditions. - Reviews highlighted successful repairs, such as the installation of outdoor faucets and addressing broken wells. The quality of the materials used and the compan... Read more

Positive Experiences: - Several customers praised Two Amigos for their friendly demeanor and professionalism. They were particularly impressed with the promptness in response to emergencies, even during adverse weather conditions. - Reviews highlighted successful repairs, such as the installation of outdoor faucets and addressing broken wells. The quality of the materials used and the company's willingness to perform additional work at no extra cost were also commended. - Customers appreciated the fair pricing, with some explicitly mentioning the absence of inflated emergency service fees, which is a common concern in the plumbing and HVAC industry.Negative Experiences: - A contrasting theme emerged from reviews indicating dissatisfaction, particularly relating to communication and service quality. One customer noted that an initial appointment was canceled due to bad weather, but follow-up communication was lacking, leading to frustration. - There was a notable complaint regarding transparency in pricing. One review specifically mentioned being charged more than the initial quote despite the service rendered not meeting expectations, which led to feelings of being misled. - Some customers expressed a sense of distrust, characterizing their experiences as unfair or fraudulent, making it clear that service quality can be variable.Common Findings: - The reviews indicate that customer service experience varies significantly. While many customers reported positive interactions and satisfactory outcomes, others faced issues that could stem from misunderstandings or a lack of follow-through on commitments. - Consistency in communication was a recurring theme Read less