Ron

After analyzing the submitted reviews, a few key sentiments and themes have emerged:Dissatisfaction with Job Completion: A recurring theme is the dissatisfaction with how jobs were completed. One reviewer noted that although the technician completed the initial work, he left behind the old water heater and did not follow through on a promise to remove it, leading to additional costs for the homeow... Read more

After analyzing the submitted reviews, a few key sentiments and themes have emerged:Dissatisfaction with Job Completion: A recurring theme is the dissatisfaction with how jobs were completed. One reviewer noted that although the technician completed the initial work, he left behind the old water heater and did not follow through on a promise to remove it, leading to additional costs for the homeowner. This sentiment of unfinished work and unmet expectations was echoed by multiple reviewers who felt that services paid for were not fully rendered.Communication Issues: Several customers reported difficulties with communication, specifically regarding scheduling and the transparency of what was to be completed. For instance, one reviewer indicated frustration over a part that was supposedly available but turned out not to be, leading to delays. Clear, consistent communication appears to be a significant concern for many customers.Perceived Negligence and Accountability: Customers expressed concerns over the technician's accountability. One reviewer indicated that their plumbing problems were exacerbated after the service, with the technician reluctant to address new issues without additional charges, despite the customer not having any prior leaks. This has contributed to a sentiment of distrust regarding the company Read less